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• May I use Internet Explorer under Mac OS to access Sytern?
• Do I need additional software other than a Web browser to use Sytern ?
• Can I use Sytern even if my firm uses a firewall ?

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• Why are my connection attempts failing?
• How do I activate my cookies?

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• What do I do with a file containing a « .rar » extension ?
• What do we do with a file having a « .zip » extension ?
• What do we do with a file that has a « .sit » extension ?

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• At what speed does Sytern.com allow downloading ?
• Up to what speed does Sytern.com allow uploading ?
• How do we send a folder containing many files ?
• Sytern tells me that my file contains illegal characters; what should I do?
• With Safari, my file gets transferred but doesn’t appear?

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• Are my transfers secure ?
• Can my guests use my bandwidth for their own personal use ?

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